Just when counter clerk Teddy Warner is about to be evicted from her Scranton apartment, she bumps into beautiful, brilliant, blond Rachel – her estranged childhood friend whose mother forbid their friendship thinking Teddy was beneath them. Teddy and Rachel reconnect over hot chocolate and under New Year’s Eve fireworks. Their discussion leads to an invitation. Soon, Teddy is on her way to Philadelphia, where Rachel is a student, to share an apartment and begin an exciting new life in the City.
Teddy views Rachel as perfect, and Rachel can’t bring herself to shatter the image by letting on that she is having an affair with a married man. Just when Teddy is starting to feel at home, Rachel insists on some privacy. Acting out her anger at being asked to stay away, Teddy indulges in a one-night stand. When Teddy returns to their apartment the next morning, Rachel is being carried out on a stretcher – the victim of carbon monoxide poisoning. This unforeseen tragedy leaves Teddy alone in a strange city, with no money, no friends, and no connections.
As Teddy struggles to find her way, she meets a mentor at the same university Rachel previously attended who takes an interest in her, but with strings attached. She also develops a unique bond with the firefighter who rescued Rachel. And yet, Teddy remains committed to helping Rachel get back on her feet, at a time when no one else who supposedly loves her can accept her in this diminished way. Along the way, Teddy discovers her own strength in the roles of caregiver, lover, and friend.